Terms and Conditions

Prices: All prices are subject to change without notice. All prices are current at the time of printing. Due to manufacturers changes throughout the year, prices may change without notice. We are not responsible for typographical errors.

Sales Tax: Prices do not include sales tax. All NYS residents must add 8.00% sales tax. Pennsylvania residents must add 6.00%. Tax Exempt organizations & municipalities must enlcose "exempt" certification with initial order or be charged sales tax. We will keep form on file. You must have a tax exempt number or we can not consider you tax exempt.

Credit: Volunteer organizations, municipalities, rescue squads, and police departments will be allowed 30 day credit when a purchase order is submitted to TRS LLC, signed by an organizational officer or purchasing agent. All accounts unpaid after 30 days will be subject to finance charges. We accept Visa, Mastercard, Discover and Amex., personal check or cash and will ship COD with certified check or money order accepted only with an additional $10.00 charge.

Telephone Orders: Will be accepted for any COD or credit card order; also for orders to be followed by a written confirmation. We do not accept collect calls. During busy hours, the phones are sometimes answered by a machine to prevent long wait times on hold. Messages or orders may be left. We will return your call as soon as possible. All our customers are entitled to our full attention.

Shipping: Some items are oversize and require truck shipping, incurring additional charges. Please call for specific information. All orders will be shipped the best way and shipping and handling charges added to the invoice. Unless otherwise specified, partial orders will be shipped and invoiced, backordered items shipped later and invoiced separately. Most orders will ship within 24 hours. We must have a street address and phone number to ship.

Returns: No item may be returned without using our return label. Which will be sent on your request. Items returned for other than manufacturers' defect or our error will be subject to a Minimum 15% restocking fee. Shipping must be prepaid by sender, credit memos will be issued.

Special Orders / Personalized: Any special order or personalized order must be sent in writing with a 50% deposit. No order without this deposit will be processed. Special and personalized orders may not be returned except for our error or manufacturers defect.

Warranty: We will repair or replace defective merchandise at our option. Manufacturers warranties will be supplied at your written request. Much of our product line requires special training for use. Damage resulting from improper use or abuse will not be covered under warranty.

TRS LLC is not liable for any damage or injury to any individual or property resulting from the use of any items purchased from TRS LLC.